Site administration

Administrator Guide

Administrators control system-wide configuration, event types, email content, manager access, diagnostics, and all events.

Events Plus 0.3.302

Roles and access

Events Plus creates an Event Manager role. Managers use front-end pages and cannot normally enter wp-admin. They can upload media and manage their own events. Administrators can manage every event and all plugin settings.

Use the event manager role for organisers. Do not give routine organisers Administrator access just to manage events.

Event Settings

Go to Events > Event Settings.

  • Google Maps API Key: enables Places address autocomplete in the event form. Enable Maps JavaScript API and Places API in Google Cloud and restrict the key to the production domain.
  • reCAPTCHA: enter a v2 checkbox site key and secret to protect booking/application and organiser-message forms.
  • Events Page Slider: shows or hides the featured event slide.
  • Smart Menu Links: automatically add links to every menu, the main menu, or only where manually inserted.
  • Ticket Logo: appears on My Tickets.
  • Email logos: coordinate these with Email Templates so messages use approved branding.

Smart links automatically adapt to the visitor. Manager links only show to managers, My Tickets only shows when active tickets exist, and the sign-in link becomes log out after authentication.

Event Types and templates

  1. Go to Events > Event Types.
  2. Edit an existing type or add a new one.
  3. Set whether it is single-day or multi-day and, for multi-day events, the number of days.
  4. Choose normal ticket booking or application-only behaviour.
  5. Add template defaults for venue, organiser, capacity, cost, descriptions, times, FAQs, application fields, and image.
  6. Publish the event type so managers can select it.

Templates prefill the manager form; managers can still adjust values for an individual event. Use Clone when a new type is mostly similar to an existing one.

Email Templates

Go to Events > Email Templates. Configure account verification, manager approval/rejection, booking confirmation, detailed application confirmation, attendee messages, reminders, and venue detail release.

  1. Upload header/footer logos and add restrained email CSS.
  2. Edit subjects and bodies without removing required placeholders.
  3. Preview each template.
  4. Send a real test booking to multiple mailbox providers.

Reminders and venue releases are sent by the daily Events Plus cron task. Email delivery still depends on the site mail configuration.

Create and manage event managers

Approve a request

  1. The user creates a normal account and completes their profile.
  2. They select Request Event Manager Access from Profile.
  3. Open Events > Manager Approvals.
  4. Review the request and approve or reject it.
  5. Approval changes the user to Event Manager and sends the approval email.

Create one manually

  1. Go to Users > Add New.
  2. Create the user and choose Event Manager as the role.
  3. Ask the manager to sign in, open Profile, and complete phone, city, country, language, and currency.

When Map Login Connect is installed, eligible map accounts can receive manager access automatically. The Adopted Managers screen preserves active event data when a synced manager is downgraded.

Routine administration

  • Review Events in wp-admin for all event posts and ownership.
  • Use the front-end My Events dashboard to operate events in the same interface managers use.
  • Run Events > Diagnostics after hosting, PHP, theme, caching, SMTP, or plugin changes.
  • Export Diagnostics JSON when escalating a support issue.
  • Check failed payment or integration reports without asking users to send secret keys by email.
  • Keep WordPress, Events Plus, the theme, SMTP, and security plugins updated.
  • Back up the database and uploads before plugin or hosting migrations.